Orion Rack Cabinets FAQs
HAVE QUESTIONS ABOUT ORION SERVER RACKS & DATA CABINETS?
Take a look through our most Frequently Asked Questions below to find the answers to your queries or contact us if you need any further assistance.
ORDERING & DELIVERY
1. How long will my rack take to get delivered?
All of our racks are made to order and our usual lead time is around 3 - 5 working days; however, while some large quantity orders or custom items may take longer than this, we are also able to expedite time-critical orders to get them there faster should the goods be required urgently. Please speak with us if your order is urgent and we will work with you to achieve your requested delivery date.
2. Do you offer Next Day Delivery?
We don't offer a next day service on racks as standard, although do let us know if your goods are required urgently and we may be able to help. Occasionally, we are able to expedite orders and upgrade them to a next day service and sometimes we have stock available to send out direct from our warehouse. Although we cannot guarantee next day on any of our items, we will always try our best to fulfil your preferred delivery date.
3. What is the lead time for shelves and accessories?
Our standard lead time for shelves and accessories to mainland UK is 1 - 2 working days, but this can vary during busy periods and depending on stock levels; likewise should you require your goods urgently, we can often expedite orders according to your requirements. Please contact us on firstname.lastname@example.org or call us on 0113 2320555 for further assistance.
4. Can you deliver goods abroad?
Yes, we regularly ship outside of the UK. We have partnered up with a very reliable and reputable freight company to ensure all orders are delivered safely and securely throughout Europe and the world. Please contact us for for more information and pricing on email@example.com. We also welcome collections should you wish to arrange your own shipping.
5. Can orders be collected from your premises?
Yes, we welcome all customers and visitors to our premises, so if you are local and wish to collect your goods or you simply wish to pay us a visit and have a look at what we do, contact us to let us know and we will make arrangements accordingly.
1. How do I choose the right size cabinet for my equipment?
Start by measuring all the equipment that will be going into the cabinet - height, width and depth. Next, take the deepest (measuring front to back) piece of equipment and add at least 130mm to calculate the minimum depth of rack cabinet required. The depth of the equipment will determine which cabinet range you will need, whether it's a data cabinet or server cabinet. For equipment over 670mm deep will need one of our server rack cabinets.
Once you have worked out the depth, you will need to work out the height. Our racks are categorised into U heights. 1U is equal to 44.45mm so you can add all your equipment heights together and divide the total by 44.45mm to work out the nearest U height. You should then add in a few U spaces, at your discretion, for future-proofing and cable management space etc.
Lastly, you can choose which width cabinet you need - either 600mm or 800mm - depending on how much additional space you want inside the rack for cable routing and also based on where the cabinet will be stationed and whether or not there is enough space on site, through doorways etc. (many of our racks can be flat-packed if required). Most 19" rack mountable equipment is designed to fit directly into the racking so should be of standard width and anything else can sit on shelves within the rack. the 800mm wide racks only offer additional cabling space either side of the racking, but they tend not to fit through standard single doorways.
2. How do I select the right size shelf for my cabinet?
The shelves should be selected based on your equipment and the cabinet depth. Our FS, VS and SR cabinets have an internal racking depth of up to 130mm less than their external depth i.e. the 450mm deep fixed shelves are the largest that can fit into the 600mm deep cabinets. Please contact us for further advice by using our Live Chat facility, firstname.lastname@example.org or call us on 0113 2320555.